RETURNS

We aim to provide a smooth and customer-friendly return experience. If you are not satisfied with your purchase, you may request a return within 7 days from the date of delivery.

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ELIGIBILITY FOR RETURNS

To qualify for a return, the product must meet the following conditions:

• The item must be unused and in the same condition as received
• The protective film must remain intact (not removed or tampered)
• The product must be returned in original packaging along with all freebies
• An unboxing video is mandatory in case of damaged, incorrect, or used product received

A return processing fee of ₹99 may be applicable.

To initiate a return request, customers can visit the Return/Exchange page on our website.

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NON-RETURNABLE ITEMS

Returns are not applicable for the following products:

• Items purchased under Clearance Sale
• Glass items (e.g., screen protectors, lens protectors)
• Dziner Case Series
• 20W Rapid Pro Adapter

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IMPORTANT NOTES

• During sale events or promotional campaigns, special return rules may apply
• In some cases, returns may not be accepted during sale periods

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REFUNDS

• Refunds for prepaid orders will be processed to the original payment method within 3–5 business days after approval
• Orders placed via Cash on Delivery (COD) or EMI will be refunded as store credits

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REFUND POLICY

Refunds for prepaid orders will be processed to the original payment method within 3 to 5 business days.

Orders placed via EMI or Cash on Delivery (COD) will receive refunds in the form of store credits.

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STORE CREDITS

• Store credits are sent to the registered email address
• They are issued in the form of an alphanumeric code
• Can be used during checkout for future purchases
• No expiry date — can be used anytime

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NEED HELP?

For any return-related queries or assistance, please contact us through our official support page.